When you click Remote Mail on the Tools menu in Microsoft Exchange, you
may receive either of the following error messages:
- The mail headers could not be displayed. Internal MAPI error while
establishing remote interface MAPI 1.0 - 839 - [80004005]
- The item could not be displayed. The action could not be completed.
Microsoft Exchange Client - 9997 - [80070005]
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These errors can occur if your computer name contains the "@" character.
The first error message occurs when you try to use the Remote Mail feature
in Microsoft Exchange. The second error message occurs when you send a
message with the The Microsoft Network Online Service information service
installed in your default profile.
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Remove the "@" character from your computer name. To do so, follow these
steps:
| 1. | In Control Panel, double-click Network.
|
| 2. | Click the Identification tab.
|
| 3. | Change the computer name so that it does not contain the "@" character,
and then click OK.
|
| 4. | When you are prompted to restart your computer, do so.
|
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This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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