If you cancel the setup of OEM Service Release version 2.1 (OSR2.1) over
OEM Service Release 2 (OSR2) during the file copy stage, you receive a
successful setup message and you are prompted to restart your computer.
The next time you start your computer, you may receive real-mode error
messages and a Windows Protection Error message, after which the computer
stops responding (hangs). Subsequent reboots generate the same errors.
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Some of the OSR2.1 files were not copied to the computer and Setup was not
completed. Your computer contains a mixture of OSR2 and OSR2.1 files.
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Run the OSR2.1 uninstall tool. This is a file named Rem.pss on the
installation disk. To use the uninstall tool, follow these steps:
| 1. | Restart your computer. When you see the "Starting Windows 95" message,
press the F8 key, and then choose Safe Mode Command Prompt Only from
the Startup menu.
|
| 2. | Copy the Rem.pss file to the root directory of the boot drive as a
file named Remusb.bat.
|
| 3. | Type remusb to restore your original
files.
|
| 4. | Restart your computer normally. Use the Add/Remove Programs tool in
Control Panel to remove the program named "WDM/USB Supplement."
NOTE: This program may not be listed in the Add/Remove Programs tool
depending on when Setup was canceled. If it is not listed, skip this
step.
|
| 5. | Delete the Remusb.bat file from the root directory of the boot
drive. |
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There are several stages to Setup, and canceling Setup during most of them
is harmless. The following list summarizes these stages:
| • | End User License Agreement - OK to cancel
|
| • | ScanDisk - Cancelling Setup during ScanDisk (or canceling ScanDisk
itself) is OK
|
| • | Initial extraction from cabinet files - OK to cancel
|
| • | Actual file copy stage - problems will occur if you cancel Setup at
this point. |
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