Help and Support

Resume On Ring Not Implemented for PC Card Modems

Article ID:159349
Last Review:November 4, 2002
Revision:1.0
This article was previously published under Q159349

SYMPTOMS

If a communications program has been configured to automatically answer incoming calls and the computer is placed into a Suspended power- management state, the computer does not resume when an incoming call arrives.

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CAUSE

This functionality, known as "Resume On Ring," is designed to allow the modem to awaken the computer from a suspended state when an incoming call arrives if the modem has been configured to automatically answer incoming calls.

The Advanced Power Management features of Windows 95 OEM Service Release 2 (OSR2) do not support this functionality.

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RESOLUTION

To work around this issue, do not suspend the computer when the modem is configured to automatically answer incoming calls.

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STATUS

This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit http://www.microsoft.com/windows (http://www.microsoft.com/windows).

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MORE INFORMATION

The Resume On Ring feature is supported by the PC Card Event WakeUp mechanism defined in the ExCA specification. This is an optional mechanism, and it is not supported by all PC Card modems.

When a modem port is opened by a program, the modem is powered up in a persistent state. When the computer is suspended, the modem is set up for Resume On Ring, if it can be, because it is in a persistent-on power state.

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APPLIES TO
Microsoft Windows 95

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Keywords: 
kbhardware kbprb KB159349

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