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"SPOOL32 caused a stack fault in module SPOOLSS.DLL" error message when you try to print to a network printer in Windows 95

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Article ID:159873
Last Review:June 6, 2007
Revision:2.4
This article was previously published under Q159873

SYMPTOMS

When you attempt to print to a network printer in Windows 95, the following error message may be displayed
SPOOL32 caused a stack fault in module SPOOLSS.DLL at <xxxx:xxxxxxxx>
where <xxxx:xxxxxxxx> is series of hexadecimal digits representing the code segment and actual address in which the stack fault occurred.

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CAUSE

This problem can occur when the print provider on your computer and the print provider on the computer that the network printer is connected to are unable to properly communicate with each other. The problem is most likely to occur when the Microsoft Client for Microsoft Networks and the Microsoft Client for NetWare Networks are both installed on your computer, although the problem is not network-related.

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STATUS

This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit http://www.microsoft.com/windows (http://www.microsoft.com/windows).

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APPLIES TO
Microsoft Windows 95

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Keywords: 
kbhotfixserver kbqfe kberrmsg kbnetwork kbprb kbprint KB159873

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