Windows NT Shares Inaccessible with Net Use in Login Script
This article was previously published under Q161051 SYMPTOMS
When NET USE commands are used in a Windows NT login script to connect to
Windows NT servers in various domains, you may not be able to access those
drives.
A network drive may appear in Windows Explorer, but when you click the drive, an error message such as "No files found" or "Access denied" may appear. If you disconnect the network drive and then reconnect to the same resource, you can then access the files on the drive. Also, the following error message may occur when a login script with NET USE commands is being used:
Profile error 4: The file cannot be created. The volume may not
support long file names. Some of your profile settings may not be
available. Do you want to see this message in future?
Also, when you try to map a drive through a login script with NET USE
commands, you may intermittently be prompted for your password.
CAUSE
This symptom can occur if all of the following conditions exists:
RESOLUTION
To work around this issue, ensure that user account names are unique
across all Master Domains.
This issue is resolved by the following updated file for Windows 95 and OSR2, and later versions of this file: MSNET32.DLL version 4.00.952 dated 5/23/96 60,416 bytes STATUS
This issue is resolved in Microsoft Windows 98.
MORE INFORMATION
This problem occurs when different user accounts exist in different
Master domains, but with the same user name. For example:
Domain User name Password Full name
--------------------------------------------
MASTER1 JOHNSMIT abcdefg John Smith
MASTER2 JOHNSMIT tuvwxyz John Smiter
Under these conditions, the logon domain name is not included in the user
account information sent by Windows 95 when the NET USE command is issued.
Therefore, the user name is not necessarily resolved to the correct user
account in the correct domain. The NET USE command may finish without
errors, but the command is processed for the wrong user account. If the
passwords are different, the password is incorrect for that account, and
access is denied.
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