Err Msg: The Computer You're Dialing into Does Not Respond... This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.| Article ID | : | 165052 | | Last Review | : | November 15, 2006 | | Revision | : | 1.1 |
This article was previously published under Q165052 SYMPTOMS
When you are using Windows 95 to dial into a Windows 95 Dial-Up Networking
server, you may receive the following error message:
The computer you're dialing into does not respond to a network
request. Check your server type setting in the properties of the
connection.
 Back to the top
CAUSE
This error can be caused by one or more of the following conditions:
| • | The network protocols in the connectoid have not been configured
correctly.
| | • | The network protocols in the connectoid do not match the protocols on
the server.
| | • | The protocol configured in the connectoid is either not installed in
Network properties or is damaged.
| | • | A terminal logon is required after negotiation.
| | • | Dial-Up Networking Server has not been installed or enabled on the
server. |
Back to the top RESOLUTION
To resolve the problem, use the appropriate method(s):
| • | Check Network properties for the client and the server, and the
connectoid properties to ensure that a matching protocol has been
installed on both computers. If the protocol is already present, remove
the Dial-Up adapter and all protocols and reinstall Dial-up Networking.
To check the connectoid properties, click the Start button, point to
Programs, point to Accessories, and then click Dial-up Networking. Use
the right mouse button to click the connectoid, and then click
Properties.
| | • | If the IPX protocol is being used, ensure that the frame type on the
server and the client match. To do this, click IPX/SPX in Network
properties. Click Properties, click the Advanced tab, and then click
Frame Type.
| | • | Verify that the line protocol on the client is the same as the server.
To do this, use the right mouse button to click the connectoid in Dial-
Up Networking, click Properties, and then click the Server Types tab.
Check the type of Dial-Up Server.
| | • | If TCP/IP is being used, check to see if the server is using DHCP or
static IP addresses. If static IP addresses are being used, make sure
you enter the IP address in the connectoid's properties. To set the IP
address, use the right mouse button to click the connectoid in Dial-Up
Networking, click Properties, click the Server Types tab, and then
click TCP/IP Settings. Click Specify An IP Address and enter the
address assigned by your network administrator or Internet service
provider (ISP).
| | • | Enable the "Bring up terminal window after dialing" option on the
Options tab in the connectoid's properties. This should be necessary
only if the server does not support CHAP, PAP, or SPAP authentication
for PPP line protocol connection. This is not necessary if the server
is a Windows 95-based or Windows NT-based computer.
| | • | Make sure that Dial-Up Networking Server has been installed on the
Windows 95-based server. Dial-Up Networking Server is available with
Microsoft Plus! for Windows 95. If Dial-Up Networking Server is
installed, verify that the Server option is enabled. To do so, follow
these steps:
| 1. | Click Dial-Up Server on the Connection menu in Dial-Up Networking | | 2. | Click the Allow Caller Access option. | | 3. | If you are using share-level security, click Change Password and set
the password. If you are using user-level security, click Add and
add the users you want to be able to dial in. | | 4. | If necessary, click Server Type and select either "PPP: Windows 95,
Windows NT, Internet" or "Windows for Workgroups and Windows NT
3.1." The default is PPP. "Windows for Workgroups and Windows NT
3.1" should be used only if Windows for Workgroups 3.11-based
computers with RAS installed will dial in. |
NOTE: TCP/IP is not recommended because Windows 95 Dial-Up Networking
Server is point-to-point, not point-to-LAN. If you want to use TCP/IP,
you need to dial into a Microsoft Windows NT Workstation- or Server-
based computer with RAS enabled to be a server.
|
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