WD97: Invalid Page Fault with Proofing Tools on Network This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
This article was previously published under Q167621 SYMPTOMS
If your proofing tools are located on a network drive and your network
connection is lost during a Microsoft Word session, you may receive the
following error message:
This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
Clicking the Details button shows:
WINWORD caused an invalid page fault in module KERNEL32.DLL.
CAUSE
Microsoft Word for Windows is unable to access the proofing tools on the
network.
WORKAROUND
Re-establish your network connection or install the proofing tools on a
local hard disk drive.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
REFERENCES
For more information about installing proofing tools, please see the
following articles in the Microsoft Knowledge Base:
135022 (http://support.microsoft.com/kb/135022/EN-US/) OFF: Can't Run Spelling Checker After Removing Another Program
164220 (http://support.microsoft.com/kb/164220/EN-US/) OFF97: Windows Registry Entries Remain After Remove All 166953 (http://support.microsoft.com/kb/166953/EN-US/) WD97: Cannot Locate Msconv97.dll When Converting Files 164808 (http://support.microsoft.com/kb/164808/EN-US/) OFF: Setup Cannot Locate the Program Files Folder 162970 (http://support.microsoft.com/kb/162970/EN-US/) Installing Project 4.x Breaks Office 97 Spell Check
| Article Translations
|
| United States | Change | | | All Microsoft Sites |
Help and Support
Back to the top
|
