When you try to send a fax using Microsoft Exchange or Windows Messaging, the fax may not be sent although the fax does appear in the Sent Items folder.

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This behavior can occur if an unnecessary "1" is entered in the For Long Distance box in Dialing properties. Dialing properties is designed to automatically add a "1" before a telephone number that has an area code different from your own.

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To resolve this issue, remove the unnecessary "1" from Dialing properties. To do this, follow these steps:

1.	Click Start, point to Settings, click Control Panel, and then double- click Modems.
2.	Click Dialing Properties, and then remove the unnecessary "1" from the For Long Distance box.
3.	Click OK, and then click OK.

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