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Err Msg: This Printer Cannot Be Installed Now...

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Article ID:174592
Last Review:November 15, 2006
Revision:1.1
This article was previously published under Q174592

SYMPTOMS

When you attempt to install a Hewlett-Packard LaserJet 5si network printer by connecting directly to the network share, you may receive the following error message:
This printer cannot be installed now because its driver <driver name> could not be loaded. The driver or the INF file may be damaged. Restart Windows, and then try again.

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CAUSE

The printer driver for the Hewlett-Packard LaserJet 5si does not support Point and Print.

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RESOLUTION

Contact Hewlett-Packard for information concerning a possible driver upgrade.

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STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

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APPLIES TO
•Microsoft Windows 95

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Keywords: 
kbenv kbprint KB174592

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