When you try to open the Zoom box, you may receive the following message:

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The Utility add-in, Utility.mda, is read-only. For example, this problem can occur when you create an administrative installation of Microsoft Office 97 Professional Edition or Microsoft Access 97, and you then perform a Run From Network installation on a workstation. If the server is running Microsoft Windows NT, and if you have set the NTFS permissions of the MSOffice folder to Read (RX), the Utility.mda file located in the Office subdirectory in the MSOffice folder inherits those permissions.

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To resolve this problem, obtain Microsoft Office 97 Service Release 2 (SR-2).

For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:
To temporarily work around this problem if you are running Microsoft Access or Microsoft Office from a network, use the following method.

After you perform an administrative installation on a server running Microsoft Windows NT, and you have set the NTFS directory permissions of the Office folder to Read (RX), you need to a) create a persistent locking file (.ldb) for the Utility.mda, and b) grant all users (RWX) permissions to both files.

1.	On the server computer, give the shared directory that contains your Office 97/Access 97 administrative installation sharing permissions of Change.
2.	Change the NTFS directory permissions of the Office folder of the administrative installation to Read/Write (RWX). Click to clear "Replace permission on Existing Files," and then click OK.
3.	Using one of the Run From Server installations of Microsoft Access, open a database, open a query, and then open the Zoom box by selecting a field in the QBE grid, and pressing SHIFT+F2. NOTE: This causes a file named Utility.ldb to be created in the Office directory on the server.
4.	Set the permissions for both the Utility.mdb and the Utility.ldb files to Special Access - Read, Write and Execute (RWX). NOTE: Depending on the account that created the Utility.ldb file, Ownership of this file may have to be taken before its permissions can be changed.
5.	Re-set the permissions of the Office directory to Read (RX) access, click to clear "Replace permission on Existing Files," and then click OK.

The Utility.ldb file is now persistently open, and the Zoom box will be available to all users.

NOTE: If you ever need to delete the Utility.ldb file, you will have to have permission to do so. This will require a user or group to have either Change or Full Control NTFS permissions on the directories and files that makeup the administrative install.

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Method 2

If you installed Microsoft Access or Microsoft Office locally, be sure that the file attribute of Utility.mda is set not set to Read-only.

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Microsoft has confirmed this to be a problem in Microsoft 97. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).

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For more information about the Zoom box, search the Help Index for "zooming, Zoom box to enter data."

For more information about running a network installation of Microsoft Office 97, please see the following article in the Microsoft Knowledge Base:

159772 (http://support.microsoft.com/kb/159772/EN-US/) OFF97: Contents of the Netwrk8.txt Readme File

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