When you attempt to print or start a program, you may receive one of the
following error messages:
| • | SPOOL32 caused a divide error in module GDI.EXE at 0023:00000393. |
| • | <Program> caused a divide error in module GDI.EXE at 0023:00000393. |
| • | Rundll32 caused a divide error in module GDI.exe at 0023:00000393. |
Back to the top
These error messages can occur if either of the following conditions
exists:
| • | Your computer's processor (CPU) is failing or overheating.
|
| • | Your computer's clock speed is set higher than the manufacturer's
recommended speed. |
Back to the top
To resolve this behavior, use either of the following methods:
| • | Replace your computer's CPU. For information about how to do so, refer
to the documentation included with your computer or see a certified
hardware technician.
|
| • | Disable the internal and external CPU cache. For information about how
to do so, refer to the documentation included with your computer.
|
| • | Reduce your computer's clock speed to the manufacturer's recommended
speed. For information about how to do so, refer to the documentation
included with your computer. |
Back to the top
