Help and Support
 

powered byLive Search

Setup Does Not Detect Multiple Display Adapters Correctly

Article ID:191622
Last Review:January 23, 2007
Revision:3.1
This article was previously published under Q191622
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460)

SYMPTOMS

When you install Windows 98 or Windows Millennium Edition (Me) on a computer with multiple video adapters, Setup may not detect your video adapters correctly.

Back to the top

RESOLUTION

To resolve this issue, run Setup with only one video adapter in your computer. After Setup is finished, reinstall your addititonal video adapters, and then enable multiple display support. For information about how to enable multiple display support, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: 179602 (http://support.microsoft.com/kb/179602/EN-US/)
TITLE : How to Enable Multiple Display Support Using Windows 98

Back to the top

MORE INFORMATION

If your computer has an onboard video adapter, you should run Setup using only the onboard adapter.

For additional information about multiple display support in Windows 98, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: 182930 (http://support.microsoft.com/kb/182930/EN-US/)
TITLE : How to Troubleshoot Multiple Display Support in Windows 98/Me

Back to the top


APPLIES TO
Microsoft Windows Millennium Edition
Microsoft Windows 98 Second Edition
Microsoft Windows 98 Standard Edition

Back to the top

Keywords: 
kbdisplay kbfaq kbprb kbsetup KB191622

Back to the top

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.