Terminal Server responds with the following blue screen STOP error:
STOP 0x00000050 Page_Fault_in_Non-Paged_Area
When you print numerous print jobs to a Hewlett Packard LaserJet 5 P/MP, 6P/MP, or 2000C printer using a Hewlett Packard driver.
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There are compatibility issues with the current printer driver and Terminal
Server.
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Hewlett-Packard is developing an updated driver. To work around the
problem, you can:
| • | Use the Windows Terminal Server-provided drivers for the Hewlett-Packard 4 series printers. There is no loss of ray management or resolution. |
| • | For the 6P/MP printer:
The following file is available for download from the Microsoft Download Center:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 (http://support.microsoft.com/kb/119591/EN-US/) How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
|
| • | For the 5P/MP, revert to using the driver that comes with Terminal
Server, not the one from the installation diskette. |
| • | Contact Hewlett-Packard to download the latest updated drivers. To do so, click the following Hewlett-Packard FTP link or Web site: |
NOTE: It may prove necessary to manually remove the existing print drivers from the Terminal Server prior to changing the print drivers.
102116 (http://support.microsoft.com/kb/102116/EN-US/) How to Manually Delete Print Shares or Printers
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
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