Cannot Open Network Tool in Control Panel
This article was previously published under Q192323
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages: 315854 (http://support.microsoft.com/kb/315854/EN-US/) Windows 98 and Windows Me Error Message Resource Center
SYMPTOMS
When you try to open the Network tool in Control Panel, nothing may
happen, or you may receive any of the following error messages:
Rundll caused an invalid page fault in netdi.dll -or- Rundll32 caused a general protection fault in krnl386.exe
This behavior may also occur when you right-click Network Neighborhood and then click Properties.
CAUSE
This behavior can occur if the Netdi.dll file or the Netos.dll file is
missing or damaged.
RESOLUTION
To resolve this issue, extract a new copy of the Netdi.dll file and the
Netos.dll file from your original Windows disks or CD-ROM. For information
about how to extract a file, see the follow article in the Microsoft
Knowledge Base:
ARTICLE-ID: 129605 (http://support.microsoft.com/kb/129605/EN-US/) TITLE : How to Extract Original Compressed Windows Files APPLIES TO
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