Help and Support
 

powered byLive Search

Image Previews Not Displayed in Windows Explorer

View products that this article applies to.
Article ID:192573
Last Review:May 10, 2007
Revision:2.7
This article was previously published under Q192573

SYMPTOMS

When you click an image icon in Windows Explorer, the picture preview may not be displayed in the left pane.

NOTE: Previews are available only if you have the View As Web Page option enabled for the folder that contains the image file.

Back to the top

CAUSE

This behavior can occur if the file association for the type of file that you are trying to preview has been changed by a third-party program.

Back to the top

RESOLUTION

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/) How to back up and restore the registry in Windows

To resolve this issue, verify that the following registry entries exist for the type of file that you are trying to preview:
Registry key: HKEY_CLASSES_ROOT\file type\ShellEx\{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}

Value: (Default)="{7376D660-C583-11d0-A3A5-00C04FD706EC}"

Back to the top

MORE INFORMATION

The following file types use the registry values listed that are listed in the "Resolution" section:
.art
.bmp
.dib
.gif
.jfif
.jpe
.jpeg
.jpg
.png
.wmf
For additional informationabout thumbnail previews, click the article number below to view the article in the Microsoft Knowledge Base:
176882 (http://support.microsoft.com/kb/176882/EN-US/) How to Enable Thumbnail View for Folders in Windows Explorer


NOTE: This issue has been know to occur after an installation of Internet Explorer 5.5 SP1. This was resolved by running the Internet Explorer Repair Tool.

Back to the top

APPLIES TO
•Microsoft Windows 2000 Professional Edition
•Microsoft Windows Millennium Edition
•Microsoft Windows 98 Second Edition
•Microsoft Windows 98 Standard Edition
•Microsoft Windows 95

Back to the top

Keywords: 
kb3rdparty kbdisplay kbenv kbprb KB192573

Back to the top

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by E-mail, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.