Help and Support
 

powered byLive Search

Err Msg: DTOLE Caused an Invalid Page Fault in Module...

Article ID:192969
Last Review:March 29, 2007
Revision:1.4
This article was previously published under Q192969
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 (http://support.microsoft.com/kb/315854/EN-US/) Windows 98 and Windows Me Error Message Resource Center

SYMPTOMS

When you are running Windows 95 or Windows 98, you may receive any of the following error messages:
DTOLE caused an invalid page fault in module KERNEL32.DLL
-or-
PROCDB caused a General Protection Fault in module Kernel32.dll

Back to the top

CAUSE

This behavior can occur if you have installed the Hewlett-Packard PictureLink software that is included with the Hewlett-Packard OfficeJet drivers.

Back to the top

RESOLUTION

To resolve this issue, contact Hewlett-Packard for an update for this software.

To work around this issue, move the Hppicture.lnk file from the Startup folder. This eliminates the error message at startup, but you should still obtain the updated drivers.

Back to the top


APPLIES TO
Microsoft Windows 98 Standard Edition
Microsoft Windows 95
Microsoft Windows Millennium Edition

Back to the top

Keywords: 
kb3rdparty kberrmsg kbgpf kbinvalidpagefault kbkern32dll kbprb KB192969

Back to the top

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by E-mail, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.