Err Msg: EPSIN500 Caused a General Protection Fault in Module...
This article was previously published under Q193910 If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware: http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460) SYMPTOMS
When you attempt to install the Easy Setup Software (Easy500.exe) program
for your Epson Stylus Color 500 printer, you may receive the following
error message:
EPSIN500 caused a general protection fault in module EPSIN500.EXE at
0003:00000068.
RESOLUTION
To work around this behavior, install version 2.2AE or later of the Epson
Stylus Color 500 printer drivers. For information about how to obtain
updated printer drivers, contact Epson Technical Support.
STATUS
Microsoft has confirmed that this behavior is not caused by a problem
in Windows 98, but may be caused by design changes in Windows 98. For
more information about resolving this issue, contact the program's
manufacturer.
MORE INFORMATION
For information about how to contact Epson, query in the Microsoft
Knowledge Base for one of the following articles:
ARTICLE-ID: 65416 (http://support.microsoft.com/kb/65416/EN-US/) TITLE : Hardware and Software Third-Party Vendor Contact List, A-K ARTICLE-ID: 60781 (http://support.microsoft.com/kb/60781/EN-US/) TITLE : Hardware and Software Third-Party Vendor Contact List, L-P ARTICLE-ID: 60782 (http://support.microsoft.com/kb/60782/EN-US/) TITLE : Hardware and Software Third-Party Vendor Contact List, Q-Z The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
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