FP98: Error Using Publish Web Command Copying Web Remotely
This article was previously published under Q194274 For a Microsoft FrontPage 2000 version of this article, see 205601 (http://support.microsoft.com/kb/205601/EN-US/). For a Microsoft FrontPage 97 and earlier version of this article, see 154678 (http://support.microsoft.com/kb/154678/EN-US/). SYMPTOMS
When you use the Publish Web command to copy an existing Web to a remote
Web site, you may receive one of the following error messages:
An unexpected Web Extender error occurred on the server. Authors-
please contact the Webmaster for this server's site. WebMasters-
please see the server's logs for more details.
-or-
Poorly formed http response. STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
MORE INFORMATION
When you use the Publish Web command to connect the FrontPage client to a
server, the Web Server will create a process to serve that request.
Once the client's account is validated, the client will use HyperText
Transfer Protocol (HTTP) to communicate with Author.exe on your server.
Author.exe works as a Common Gateway Interface (CGI) script within the
process generated by the Web server.
Web servers enforce a time-out period on any process in order to protect the server from being overloaded. On most servers, this time- out period varies. When the connection speed between the client and the server is slow and the size of the Web to be transferred is large, the server may stop serving FrontPage before the transfer is complete. NOTE: There have been unconfirmed reports that the first error occurs when you attempt to open a Web on the FrontPage Personal Web Server after you install FrontPage 98 over FrontPage 1.1. It has been reported that you can resolve this problem by removing and reinstalling the FrontPage 98 Server Extensions on FrontPage Personal Web Server. The formula to calculate the time-out period is as follows Seconds to transfer = Web size/modem speedwhere "Web size" is the total bits of data that makes up the Web and "modem speed" is the speed, in bits per second (bps), that the modem uses to transfer data. (For example, 14,400 bps or 28,800 bps.)
(Web in K * 1024) * (8{Bits} + 4{bits overhead}) = (Web in K * 12288)
The following is a sample table showing transfer times in seconds.
File Size
500K 1000K 5000K 10000K 20000K
--------------------------------------------
14,400 bps 427 854 4267 8534 17067
28,800 bps 214 427 2134 4267 8534
NOTE: When you calculate the size of the Web, you must include data in
all folders in the Web to be copied, not just the static HTML files.
In addition, note that connection speeds are frequently slower than
the maximum speed of the modem.
WORKAROUND
To work around the limitations of the time-out period, use any of the
following methods:
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