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Works Suite Err Msg: Comcat.dll Was Unable to Register Itself in the System Registry

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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Article ID:228874
Last Review:January 24, 2007
Revision:1.1
This article was previously published under Q228874

SYMPTOMS

When you attempt to install Microsoft Works Suite 99, you may receive the following error message:
Comcat.dll was unable to register itself in the system registry.

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RESOLUTION

To resolve this issue:

1.Click Start, click Shut Down, click Restart in MS-DOS mode, and then click OK.
2.Type the following lines at the MS-DOS prompt, pressing ENTER after you type each line
cd/<windows>/system
ren comcat.dll comcat.old
exit
where <windows> is the folder in which Microsoft Windows is installed.
3.When Windows restarts, reinstall Works Suite 99.

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STATUS

Microsoft has confirmed that this is a problem in Microsoft Works Suite 99.

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MORE INFORMATION

For information about how to resolve this issue in Microsoft Greetings Workshop version 2.0, please see the following article in the Microsoft Knowledge Base:
179823 (http://support.microsoft.com/kb/179823/EN-US/) GW 2.0: Error Message: COMCAT.dll Was Unable to Register

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APPLIES TO
•Microsoft Works Suite 99

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Keywords: 
kbbug kberrmsg kbpending kbsetup KB228874

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