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Error 649 Dialing Server with Service Pack 4 or Later Installed

Article ID:234000
Last Review:November 1, 2006
Revision:1.1
This article was previously published under Q234000

SYMPTOMS

When you use a user account named System to dial a computer running Windows NT 4.0 Server Service Pack 4 or later, you receive one of the following error messages.

Dialing from a computer running Microsoft Windows 95 or Microsoft Windows 98:
Error 649: You do not have dial-in permission. Change the permissions on the computer you are dialing in to, or contact your network administrator.
Dialing from a computer running Microsoft Windows NT Workstation or Windows NT Server:
Error 649: The account does not have remote access permission.

RESOLUTION

To prevent this behavior from occurring, use any of the following methods:
Rename the user account named System to something else.
Do not upgrade the server to Service Pack 4 or later.

APPLIES TO
Microsoft Windows NT 4.0 Service Pack 4
Microsoft Windows NT 4.0 Service Pack 5
Microsoft BackOffice Small Business Server 4.5

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