You receive a "Publisher cannot load the required file (PTXT9.DLL)" error message when you start Publisher 2000 Article ID : 235385 Last Review : October 25, 2004 Revision : 1.1
This article was previously published under Q235385
On This Page SYMPTOMS When you attempt to start Microsoft Publisher 2000, you may
receive the following error message:
Publisher cannot
load the required file (PTXT9.DLL). You may be out of out of memory, or the
file may be corrupt.
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CAUSE This behavior can occur if the Ptxt9.dll file is missing or
damaged, or is not properly registered in the Windows Registry.
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RESOLUTION To resolve this issue, use one of the following methods.
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Delete the Ptxt9.dll File and Repair Publisher 2000 To delete the Ptxt9.dll file and repair Publisher 2000:
1. Click Start , point to Find , and then click Files or Folders . In
Microsoft Windows 2000, click Start , point to Search , and then click For Files or Folders . 2. In the Named box or the Search for files or folders named
box, type ptxt9.dll . 3. In the Look in box, click My
Computer , and then click Find Now or Search
Now . 4. In the list of found files, right-click the Ptxt9.dll file,
and then click Delete . If you are prompted to confirm the file deletion, click Yes . 5. Close the Find: Files Named Ptxt9.dll window or the Search Results window. 6. Click Start , point to Settings , and then click Control Panel . 7. Double-click the Add/Remove Programs . 8. Click Microsoft Office Disc 2 , and then click Add/Remove or Change . 9. Click Repair Office . 10. Click Repair errors in my Office
installation , and then click Finish .
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Register the Ptxt9.dll File in the Windows Registry To register the Ptxt9.dll file in the Windows Registry:
1. Click Start , and then click Run . 2. In the Open box, type regsvr32 , press the SPACEBAR,
type the following line (including the quotation marks), and then click OK
"drive :\program files\microsoft office\office\ptxt9.dll"
where drive is the drive
letter of the hard disk on which Publisher 2000 is installed. 3. If you receive the following message
DllRegisterServer in drive :\Program Files\Microsoft
Office\Office\Ptxt9.dll succeeded.
then the Ptxt9.dll file is properly registered in the Windows
Registry. 4. Click OK .
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STATUS Microsoft has confirmed that this
is a problem in Microsoft Publisher 2000.
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APPLIES TO • Microsoft Publisher 2000 Standard Edition
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kberrmsg kbtshoot kbprb kbpending kbusage kbcorrupt kbstartprogram KB235385
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