When you try to run Office Setup, you may receive one of
the following error messages:
This installation package
could not be opened. Verify that the package exists and that you can access it,
or contact the application vendor to verify that this is a valid Windows
Installer package.
This installation
package could not be opened. Contact the application vendor to verify that this
is a valid Windows Installer package.
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This problem may occur if the locally cached Windows
Installer package (.msi) file is damaged or corrupted.
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To resolve this problem, use the following methods in the
order presented.
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METHOD 1: Update Windows Installer
Do one of the following.
If you already installed Office 2000
| 1. | Click Start, and then click Run. |
| 2. | In the Open box, type the following command line, and then click OK:
<path>\Setup.exe /fv Data1.msi
where <path> is the path to your
Office Setup files. |
If you are trying to install Office 2000
If Office 2000 is not yet installed on your computer, follow
these steps:
| 1. | Open the Windows\Installer folder on your hard
disk. |
| 2. | Right-click any file with an .msi extension, and then click
Properties. |
| 3. | Repeat step 2 for each .msi file in the Installer folder,
and then delete the .msi file for the version of Office that you are trying to
install. |
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METHOD 2: Update Windows Installer from the Web
Update Windows with the latest version of Windows Installer. To
obtain the latest version of Windows Installer, visit the following Microsoft
Web site:
For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:
229819 (http://support.microsoft.com/kb/229819/)
Error message when you install or upgrade the Windows Installer
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