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Program hangs during unload with SSL-secured connection

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Article ID:238934
Last Review:January 25, 2007
Revision:8.1
This article was previously published under Q238934
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SYMPTOMS

If you use a program that dynamically links to a DLL dynamic-link library (DLL), which connects to a secure server using Secure Sockets Layer (SSL) and using Wininet.dll APIs, the program may not unload properly and may stop responding (hang).

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RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

For the Windows 95 and Windows 98 versions of the supported fix, click the following link to contact a customer support professional to provide the files:
http://support.microsoft.com/gp/assistsupport (http://support.microsoft.com/gp/assistsupport)
The following files are available for download:
Intel:
DownloadDownload 73414_ENU_i386_zip.exe now (http://hotfixv4.microsoft.com/windows%20nt%20server%204.0/sp7/pkg4960/1381/free/73414_enu_i386_zip.exe)
Alpha:
DownloadDownload 73413_ENU_alpha_zip.exe now (http://hotfixv4.microsoft.com/windows%20nt%20server%204.0/sp7/pkg4960/1381/free/73413_enu_alpha_zip.exe)
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 (http://support.microsoft.com/kb/119591/) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

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File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
DateTimeVersionSizeFile namePlatform
01/20/007:06 p.m.5.131.1877.9371,472 bytesCrypt32.dllx86
01/20/007:06 p.m.5.131.1877.9652,048 bytesCrypt32.dllAlpha

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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APPLIES TO
•Microsoft Internet Explorer 5.5
•Microsoft Internet Explorer 5.01
•Microsoft Internet Explorer 5.0

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Keywords: 
kbhotfixserver kbqfe kbbug kberrmsg kbfix kbgraphxlinkcritical kbnetwork KB238934

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