Fatal Exception 0E Has Occurred in VXD mrtRate (01) When Printing
This article was previously published under Q252414 If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware: http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460) SYMPTOMS
When you try to print you may receive the following error message:
Fatal exception 0E has occurred in VXD mrtRate (01).
CAUSE
This issue can occur because of a conflict between the Mrtrate.vxd driver installed by Quicken and your printer driver.
RESOLUTION
To resolve this issue, contact Quicken support for a software update or visit the following Quicken Web site:
http://www.intuit.com (http://www.intuit.com) Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.MORE INFORMATION
If the same fatal exception error message appears when you attempt to connect to the Internet using Microsoft Internet Explorer, follow the steps in the "Resolution" section of this article to resolve the problem.
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