When you are using a form to request a document and the request is redirected, Internet Explorer indicates a "Done" status but the document may not be displayed.

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When you are using the POST method to request a file, Internet Explorer incorrectly attempts to pull the file from the Internet cache instead of from the Web address for the redirected file. When this does not work, the browser displays a blank window and a status of "Done."

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To resolve this issue, upgrade to Internet Explorer 5.5.

You can download Internet Explorer 5.5 from the following Microsoft Web sites:

http://www.microsoft.com/windows/ie/download (http://www.microsoft.com/windows/ie/download)http://windowsupdate.microsoft.com (http://windowsupdate.microsoft.com)

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To work around this behavior, use any of the following methods:

•	Request that the content provider change the HTML source code to use the GET method instead of the POST method with HTML forms.
•	Disable in-place activation for the document type.

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

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