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PRB: HTML Help: Cannot Install HTML Help 1.3 on Windows 2000 By Using Hhupd.exe

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Article ID:253823
Last Review:May 8, 2003
Revision:2.0
This article was previously published under Q253823

SYMPTOMS

Using Hhupd.exe to install Html Help 1.3 on a computer running Windows 2000 causes the following error message:
HTML Help 1.3 cannot be installed on Windows 2000

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CAUSE

The HTML Help 1.3 viewer components are already installed on Windows 2000 as system components and cannot be updated using Hhupd.exe.

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RESOLUTION

You can only update the HTML Help Viewer components on Windows 2000 by using a service pack or operating system installation.

You can install the HTML Help Workshop on Windows 2000. Use the file Htmlhelp.exe to do this.

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STATUS

This behavior is by design.

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APPLIES TO
•Microsoft HTML Help 1.3, when used with:
  Microsoft Windows 2000 Standard Edition

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Keywords: 
kbide kbprb KB253823

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