Removing multimedia codecs (for example, media control devices, audio codecs, and so on) can be useful for troubleshooting multimedia issues. After you remove these devices/codecs and restart the computer, Windows 2000 only reinstalls the Microsoft PCM converter. All of the other devices/codecs are not automatically reinstalled.
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This behavior occurs because you can only reinstall multimedia codecs using the Add/Remove Hardware wizard.
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To reinstall multimedia codecs in Windows 2000, use the following steps:
| 1. | Restart your computer in Safe Mode:
a. Restart the computer.
b. Press F8 for advanced startup options.
c. Choose Safe Mode and press ENTER. |
| 2. | Right-click the My Computer icon and choose Manage. |
| 3. | Click Device Manager. |
| 4. | Click the + next to Sound, Video and Game Controllers. |
| 5. | Right-click Audio Codecs and choose Uninstall. |
| 6. | Click Ok to confirm device removal. This may take several minutes. |
| 7. | Close the Computer Management window and restart your computer. |
| 8. | Click Start, Settings, Control Panel. |
| 9. | Open Add/Remove Hardware. |
| 10. | Click Next and then choose Add/Troubleshoot a device and click Next. |
| 11. | Choose Add a new device, and then click Next. |
| 12. | Choose Yes, search for new hardware, and then click next. |
| 13. | The Audio Codecs should be listed. Click Next, and then click Finish. |
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This behavior is by design.
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To remove audio codecs or media control devices, use the following steps:
| 1. | Right-click My Computer, and then click Manage. |
| 2. | In the left pane of the Computer Management dialog box, click Device Manager. |
| 3. | Click the plus sign (+) next to Sound, video and game controllers. |
| 4. | Right-click Audio Codecs or Media Control Devices, and then click Properties. |
| 5. | On the Properties tab, click to highlight the item you want to remove, and then click Remove. |
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