Video Hangs When You Run a 3D Graphics Programs
This article was previously published under Q261606 SYMPTOMS
When you run a program that uses 3D AGP functions on a Windows 2000-based computer that contains the VIA AGP chip set, the computer may stop responding (hang).
CAUSE
This problem is caused by incomplete support for the VIA chip set in the Windows 2000-based AGP drivers. The fix for this problem adds support for the VIA AGP chip set.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
260910 (http://support.microsoft.com/kb/260910/EN-US/) How to Obtain the Latest Windows 2000 Service Pack
The following files are available for download from the Microsoft
Download Center: English Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/en-us/q261606_w2k_sp2_x86_en.exe) Arabic Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/ar/q261606_w2k_sp2_x86_ar.exe) Chinese (Simplified) Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/cn/q261606_w2k_sp2_x86_cn.exe) Chinese (Traditional) Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/tw/q261606_w2k_sp2_x86_tw.exe) Czech Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/cs/q261606_w2k_sp2_x86_cs.exe) Danish Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/da/q261606_w2k_sp2_x86_da.exe) Dutch Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/nl/q261606_w2k_sp2_x86_nl.exe) Finnish Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/fi/q261606_w2k_sp2_x86_fi.exe) French Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/fr/q261606_w2k_sp2_x86_fr.exe) German Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/de/q261606_w2k_sp2_x86_de.exe) Greek Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/el/q261606_w2k_sp2_x86_el.exe) Hebrew Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/he/q261606_w2k_sp2_x86_he.exe) Hungarian Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/hu/q261606_w2k_sp2_x86_hu.exe) Italian Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/it/q261606_w2k_sp2_x86_it.exe) Japanese Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/ja/q261606_w2k_sp2_x86_ja.exe) Korean Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/ko/q261606_w2k_sp2_x86_ko.exe) Norwegian Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/no/q261606_w2k_sp2_x86_no.exe) Polish Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/pl/q261606_w2k_sp2_x86_pl.exe) Portuguese (Brazilian) Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/pt-br/q261606_w2k_sp2_x86_br.exe) Portuguese Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/pt/q261606_w2k_sp2_x86_pt.exe) Russian Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/ru/q261606_w2k_sp2_x86_ru.exe) Spanish Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/es/q261606_w2k_sp2_x86_es.exe) Swedish Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/sv/q261606_w2k_sp2_x86_sv.exe) Turkish Language Version (http://download.microsoft.com/download/win2000platform/patch/q261606/nt5/tr/q261606_w2k_sp2_x86_tr.exe)119591 (http://support.microsoft.com/kb/119591/EN-US/) How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
The English-language version of this fix should have the following file attributes or later:
Date Time Version Size File name ----------------------------------------------------- 08/29/2000 06:43p 5.0.2195.2104 22,416 Viaagp.sys STATUSMicrosoft has confirmed that this is a problem in Windows 2000. This problem was first corrected in Windows 2000 Service Pack 2. MORE INFORMATIONFor additional information about what else is fixed by this package, click the article number below
to view the article in the Microsoft Knowledge Base:
261601 (http://support.microsoft.com/kb/261601/EN-US/) Video Does Not Work After Resuming from Hibernation
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below
to view the article in the Microsoft Knowledge Base:
249149 (http://support.microsoft.com/kb/249149/EN-US/) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
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