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Error Message "Iexplore Caused an Invalid Page Fault in Module Kernel32.dll" When You Close an Internet Explorer Window

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Article ID:276459
Last Review:January 29, 2007
Revision:6.1
This article was previously published under Q276459
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 (http://support.microsoft.com/kb/315854/EN-US/) Windows 98 and Windows Me Error Message Resource Center
If this article does not describe the invalid page fault error message that you are receiving, view the following Microsoft Web site to view more articles that describe invalid page fault error messages in Internet Explorer:
Click here to view a list of invalid page fault articles (http://support.microsoft.com/search/default.aspx?catalog=lcid%3d1037&spid=global&query=kbieipf&adv=&mode=s&cat=false)

SYMPTOMS

When you close an Internet Explorer browser window, you may receive the following error message:
Iexplore caused an Invalid Page Fault in module Kernel32.dll
Clicking OK closes the error message dialog box.

You may also receive one of the following error messages when you quit Outlook Express:
MSIMN caused an Invalid Page Fault in module Kernel32.dll

MSIMN caused an Invalid Page Fault in module Unknown
Clicking OK closes the error message dialog box.

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CAUSE

This behavior can occur if the McAfee VirusScan version 5.x Internet Scan and E-mail Scan tools are enabled. This issue might occur with only one Internet Explorer or Outlook Express window open, but happens most often when you close one of several open windows.

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RESOLUTION

Please contact McAfee to inquire about a possible patch or upgrade that resolves this issue.

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WORKAROUND

To work around this issue, disable the Internet Scan, E-mail Scan, and Internet Filter functionality in the McAfee software.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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APPLIES TO
•Microsoft Outlook Express 5.5
•Microsoft Outlook Express 5.01 Service Pack 2
•Microsoft Outlook Express 5.0
•Microsoft Outlook Express 5.01 Service Pack 1
•Microsoft Outlook Express 5.01
•Microsoft Internet Explorer 5.5
•Microsoft Internet Explorer 5.01
•Microsoft Internet Explorer 5.0
•Microsoft Windows Millennium Edition
•Microsoft Windows 98 Second Edition

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Keywords: 
kberrmsg kbinvalidpagefault kbkern32dll kbprb kb3rdparty KB276459

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