Help and Support
 

powered byLive Search

Err Msg: The NetWare Compatible Shell Is Not Available

Article ID:148729
Last Review:February 21, 2007
Revision:1.3
This article was previously published under Q148729

SYMPTOMS

After you remove the Microsoft Client for NetWare Networks with the Microsoft Service for NetWare Directory Services installed, the following error message is generated:
The NetWare-compatible shell is not available. Contact your network administrator.

After this message is displayed, you cannot access the network correctly.

Back to the top

CAUSE

The Microsoft Service for NetWare Directory Services is still installed. Removing the Microsoft Client for NetWare Networks prior to removing the Microsoft Service for NetWare Directory Services removes registry information other programs may require.

Back to the top

RESOLUTION

To correct this problem, reinstall the Microsoft Client for NetWare Networks. To do so, follow these steps:
1.In Control Panel, double-click Network.
2.On the Configuration tab, click Add.
3.Click Client, and then click Add.
4.Click the Microsoft Client for NetWare Networks, and then click OK.
5.Restart Windows.
After you reinstall the Microsoft Client for NetWare Networks, follow these steps to remove the services:
1.In Control Panel, double-click Network.
2.Click the "Service for NetWare Directory Services", and then click Remove.
3.Click the Client for NetWare Networks, and then click Remove
4.Click OK.
5.Restart Windows.

Back to the top


APPLIES TO
Microsoft Windows 95
Microsoft Windows 98 Standard Edition

Back to the top

Keywords: 
kb3rdpartynetclient kberrmsg kbnetwork kbprb KB148729

Back to the top

Article Translations

 

Related Support Centers

Other Support Options

  • Need More Help?
    Contact a Support professional by E-mail, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.