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Send/Receive Button Unavailable in Internet Mail and News

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
View products that this article applies to.
Article ID:159746
Last Review:October 1, 2002
Revision:1.0
This article was previously published under Q159746

SYMPTOMS

When you are using Internet Mail and News for Macintosh, the following symptoms may occur:

•The Send/Receive and Post Message buttons are unavailable.
•The Mail menu command is unavailable.

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CAUSE

Your e-mail address is missing in your Internet Mail and News user profile.

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RESOLUTION

To add your e-mail address to your Internet Mail and News user profile, follow these steps:

1.On the Edit menu, click Preferences.
2.Click User Profile.
3.Type your e-mail address in the Identity box.

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APPLIES TO
•Microsoft Internet Mail and News 1.0 for Macintosh

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Keywords: 
kbenv kbfaq KB159746

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