When you use Routing and Remote Access Service Update (RRAS) on a computer running Windows NT Server 4.0, if you create a static route to a network with a metric of 2 or 3, after demand-dialing and disconnecting from a remote network, the metric may change to 1.

These route metric changes can be observed using Kernrout.exe, a utility that ships with RRAS. "Kernrout print" displays the actual kernel route table in use at the time it is run, and only shows the best route to each destination.

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RRAS incorrectly decrements the route metric for local routes upon hanging up a demand-dial connection.

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To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

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Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

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