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Error Message: Internal MAPI Error

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
View products that this article applies to.
Article ID:165414
Last Review:October 13, 2003
Revision:2.0
This article was previously published under Q165414

SYMPTOMS

When you are running the Inbox Setup Wizard and you click the Back button to change a setting, you may receive the following error message:
Internal MAPI error
The properties of Microsoft Fax
could not be saved into the profile.
Contact your administrator.

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RESOLUTION

To resolve this issue, use either of the following methods:
•Cancel the Inbox Setup Wizard and start the Inbox Setup Wizard again.
•Use the Add/Remove Programs tool in Control Panel to remove Windows Messaging, restart Windows 95 when you are prompted, and then reinstall Microsoft Fax. This adds Windows Messaging by default. When you click the Apply button, the Inbox Setup Wizard will start.
NOTE: You can add additional Windows Messaging components you may need by clicking Details for Windows Messaging.

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MORE INFORMATION

When you click the Back button the Next button may disappear, preventing you from completing the Inbox Setup.

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APPLIES TO
•Microsoft Windows 95

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Keywords: 
kbenv KB165414

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