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Stack Fault Creating Shortcut in Spanish OSR2

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Article ID:167732
Last Review:September 30, 2003
Revision:2.0
This article was previously published under Q167732

SYMPTOMS

In the Spanish version of Windows 95 OEM Service Release 2 (OSR2) or 2.1, the following error message may occur when you try to create a new shortcut by clicking File, pointing to New, and then clicking Shortcut in Windows Explorer.
This program has performed an illegal operation and will be shut down.
If you click Details, you receive information similar to:
EXPLORER caused a stack error in module SHELL32.DLL at 0137:7fdb5b67
Once this error message is cleared, the process of creating the shortcut may continue successfully.

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CAUSE

There is a problem in the Spanish version of Windows 95 OEM Service Release versions 2 and 2.1 that results in this error.

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RESOLUTION

You can work around this problem by using the following method to create a new shortcut:

Use the right mouse button to click the location in which you want to create the new shortcut, point to New on the menu that appears, and then click Shortcut.

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STATUS

This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit http://www.microsoft.com/windows (http://www.microsoft.com/windows).

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APPLIES TO
Microsoft Windows 95

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Keywords: 
kberrmsg kbprb kbui KB167732

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