No RAS-Capable Devices to Add in Remote Access Setup

This article was previously published under Q168731

SYMPTOMS

When you are running Remote Access Setup, the following error message may be displayed:

There are no RAS capable devices to add. Do you want to invoke the Modem installer to enable you to add a modem?

When you add a modem, the Add RAS Device dialog box appears, but you are unable to select a device.

There are no Telephony service providers installed.

To resolve this issue, follow these steps:

1.	In Control Panel, double-click Telephony.
2.	Click the Telephony Drivers tab.
3.	Verify that there is a service provider installed. Windows NT installs the Unimodem service provider by default.

•	Microsoft Windows NT Server 4.0 Standard Edition
•	Microsoft Windows NT Workstation 4.0 Developer Edition

kbdialup kberrmsg kbnetwork KB168731

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