Help and Support

OLEXP: Cannot Delete Newsgroup Messages in Outlook Express

Article ID:169025
Last Review:November 4, 2003
Revision:2.0
This article was previously published under Q169025

SYMPTOMS

If you select a newsgroup message in Outlook Express and then try to delete it, you may not be able to delete the message.

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CAUSE

Messages on a news server cannot be deleted by a client program.

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RESOLUTION

To work around this problem, follow these steps:

1.Select a newsgroup message that you want to delete.
2.On the Edit menu, click Mark As Read.
3.On the View menu, click Current View, and then click Unread Messages.

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MORE INFORMATION

In some news reader clients, the ability to delete a downloaded message is a feature. However, only the local copy of the message is deleted. The only way to delete a message from a news server is by using the Cancel command. To cancel a message, you must be the author of the message. Not all news servers support this feature.

Outlook Express does not have a command to delete a local copy of a news message. This behavior is by design. The workaround listed above is a way to view only unread messages. There are additional features in Outlook Express for maintaining the size of the local message cache. Please see the online Help for more information.

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APPLIES TO
Microsoft Outlook Express 4.0

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Keywords: 
kbui KB169025

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