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"Fatal Exception" Error Suspending and Resuming with MSDLC32

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
View products that this article applies to.
Article ID:171195
Last Review:November 15, 2006
Revision:3.3
This article was previously published under Q171195

SYMPTOMS

If you are using the Microsoft 32-bit Data Link Control protocol (MSDLC32) and you suspend Windows 95 (using power management features), you may receive a "Fatal Exception 06" or "Fatal Exception 0E" error message when you resume Windows 95. The error message may be similar to the following message:
A fatal exception 0E has occurred at 0028:<xxxxxxxx> in VxD VMM(06) + <xxxxxxxx>.

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CAUSE

MSDLC32 does not reinitialize a certain variable correctly when the computer is suspended and resumed. This variable may contain random data, resulting in unpredictable behavior when you resume the computer.

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RESOLUTION

This issue is resolved by the following updated file for Windows 95 and Windows 95 OEM Service Release 2: 
   Dlc.vxd version 4.10.994 (dated 6/4/97) and later
To install this update, follow these steps:
1.Download the Dlcupd.exe file from the Microsoft Download Center to an empty folder.
2.In My Computer or Windows Explorer, double-click the Dlcupd.exe file you downloaded in step 1.
3.Follow the instructions on the screen.
The following file is available for download from the Microsoft Download Center:
DownloadDownload Dlc32upd.exe now (http://download.microsoft.com/download/win95upg/updt_a/1.0/w95/en-us/dlc32upd.exe)
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 (http://support.microsoft.com/kb/119591/EN-US/) How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

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STATUS

This issue is resolved in Microsoft Windows 98.

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MORE INFORMATION

For additional information about issues resolved by updates to this component, click the following article numbers to view the articles in the Microsoft Knowledge Base:
170737 (http://support.microsoft.com/kb/170737/EN-US/) Windows 95 MSDLC32 Does Not Receive Broadcast Packets
170736 (http://support.microsoft.com/kb/170736/) Windows 95 MSDLC32 Does Not Receive Multicast Packets
159344 (http://support.microsoft.com/kb/159344/) Fatal Exception in DLC Running Program from NetWare Server
156149 (http://support.microsoft.com/kb/156149/) MSDLC32 May Not Receive All Packets in Heavy Traffic

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APPLIES TO
•Microsoft Windows 95

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Keywords: 
kbdownload kberrmsg kbfile kbnetwork KB171195

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