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Print Command Unavailable in Mail Window

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
View products that this article applies to.
Article ID:174099
Last Review:November 15, 2005
Revision:1.1
This article was previously published under Q174099

SYMPTOMS

If the Print command is unavailable on the File menu in the Mail window, you must open a mail message in order to print it.

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CAUSE

This feature is not available in versions of Internet Mail and News earlier than version 3.0a.

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RESOLUTION

Upgrade to Internet Mail and News version 3.0a. To upgrade Internet Mail and News, connect to the following Microsoft Web site:
http://www.microsoft.com/windows/ie/downloads/default.mspx/ (http://www.microsoft.com/windows/ie/downloads/default.mspx/)

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MORE INFORMATION

You can read a mail message in the preview pane of the Mail window, but you cannot print it without opening it in versions earlier than 3.0a.

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APPLIES TO
•Microsoft Internet Mail and News 1.1 for Macintosh

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Keywords: 
kbprint kbui KB174099

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