When you copy text from a program and then paste it into an Outlook
Express e-mail message, you may receive the following error message:
MSIMN caused an invalid page fault in module MSCONV97.DLL at <address>
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This problem can occur if the program you copied text from uses InfoViewer
version 4.x. There is a problem in the font table of InfoViewer 4.x-based
programs.
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To work around this problem, follow these steps:
| 1. | Paste the text you copied from the InfoViewer 4.x-based program into
WordPad.
|
| 2. | Copy the text from WordPad and then paste it into the Outlook Express
e-mail message. |
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Microsoft has confirmed this to be a problem in InfoViewer 4.x. We are
researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
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InfoViewer is the integrated online Help viewer included with Microsoft
Developer Network (MSDN) and Microsoft Visual Studio.
The following Microsoft programs use InfoViewer 4.x:
| • | Microsoft Visual C++ 4.x |
| • | Microsoft Office 97 Bookshelf Basics |
| • | Microsoft TechNet (issues dated prior to the release of Microsoft
Visual Studio 97)
|
Programs that use InfoViewer 5.0 are not affected by this problem. The
following Microsoft programs use InfoViewer 5.0:
| • | Microsoft Visual C++ 5.0 |
| • | Microsoft Bookshelf 98 |
| • | Microsoft Visual InterDev 1.0 |
| • | Microsoft Visual J++ 1.1 |
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This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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