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OLEXP: IPF in Kernel32.dll When You Connect to a Mail Server

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Article ID:179656
Last Review:October 2, 2002
Revision:1.0
This article was previously published under Q179656
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SYMPTOMS

When you connect to a mail server using Outlook Express without first establishing a connection to the Internet, one of the following error messages may be displayed:

An error occurred while establishing the Dial-Up Networking connection "<name of connection>"
MSIMN caused an invalid page fault in Module KERNEL32.DLL at <address>

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RESOLUTION

To connect to your mail server using a modem, use one of the following methods:

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Create a New Dial-Up Connection

1.In Outlook Express, click Accounts on the Tools menu, and then click the Mail tab.
2.Double-click the mail account you want to configure, and then click the Connection tab.
3.Click Connect Using My Phone Line.
4.Click Add, and then type a name for the new connection in the "Type a name for the computer you are dialing" box.
5.In the Select A Modem box, click the modem you want to use, and then click Next.
6.In the Area Code and Telephone Number boxes, type the area code and telephone number, click Next, and then click Finish.

NOTE: If you need to customize the Transport Control Protocol/Internet Protocol (TCP/IP) settings for your Internet service provider (ISP), click Properties on the Connection tab, and then make the necessary changes.
7.Click OK, and then click Close.

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Use Internet Explorer or Third-Party Dialer

1.In Outlook Express, click Accounts on the Tools menu, and then click the Mail tab.
2.Double-click the mail account you want to configure, and then click the Connection tab.
3.Click "Connect using Internet Explorer's or a 3rd party dialer."
4.Click OK, and then click Close.

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APPLIES TO
Microsoft Outlook Express 4.0

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Keywords: 
kbenv kberrmsg kbprb KB179656

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