Errors Reported When Using Microsoft Backup
This article was previously published under Q185713 SYMPTOMS
When you use Microsoft Backup to create a full system backup or a backup
that includes the Windows folder, the status box may indicate that errors
occurred during the back up. When you click Report to view the backup
report, you may see the following error messages:
Error: C:\WINDOWS\Cookies\index.dat - busy Error: C:\WINDOWS\History\index.dat - busy Error: C:\WINDOWS\Temporary Internet Files\index.dat - busy
Warning: C:\WINDOWS\Cookies\index.dat was busy during backup. It cannot
be restored or compared. Warning: C:\WINDOWS\History\index.dat was busy during backup. It cannot be restored or compared. Warning: C:\WINDOWS\Temporary Internet Files\index.dat was busy during backup. It cannot be restored or compared. CAUSE
This behavior can occur because the index.dat files that are in each of
these locations are open if Internet Explorer is running. Since Internet
Explorer is part of the Windows 98 and Windows Me graphical user interface (GUI), these
files are always open and therefore cannot be backed up. This behavior
occurs in Windows 95 if you are running Internet Explorer when you run
Microsoft Backup, or if Internet Explorer 4.0 or 4.01 is installed on your
computer and you have enabled the Windows Desktop Update component.
MORE INFORMATION
The Index.dat files are re-created each time Internet Explorer starts.
Therefore, it is not necessary to back up these files. All other files that
you selected to back up are successfully backed up.
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