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Cannot Warm Boot Computer at Windows 98 Shutdown Screen

Article ID:186888
Last Review:January 23, 2007
Revision:2.1
This article was previously published under Q186888

SYMPTOMS

When you press CTRL+ALT+DELETE at the "It's now safe to turn off your computer" screen, nothing happens.

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CAUSE

Windows 98 incorporates Fast Shutdown functionality. Because of the nature of this functionality, keyboard interrupts are disabled during the shutdown process. As a result, pressing CTRL+ALT+DELETE does nothing.

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RESOLUTION

To restart your computer, click Restart instead of Shut Down in the Shut Down Windows dialog box.

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MORE INFORMATION

If this article does not describe your shutdown-related issue, please see the following Microsoft Web site to view more articles about shutting down Windows 98:
Click here to view a list of shutdown articles (http://support.microsoft.com/search/default.aspx?catalog=lcid%3d1033&spid=global&query=w98shutdown&adv=)

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APPLIES TO
Microsoft Windows 98 Standard Edition

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Keywords: 
kbprb KB186888

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