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Err Msg: This Software Does Not Support Windows 98 and...

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Article ID:188865
Last Review:August 8, 2007
Revision:2.2
This article was previously published under Q188865
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460)

SYMPTOMS

When you attempt to install the Hewlett-Packard (HP) ScanJet 5100C scanner software, you may receive the following error message:
This software does not support Windows 98 and Windows NT. It requires Windows 95.

When you click Next, the HP ScanJet 5100C Setup program quits.

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CAUSE

This behavior occurs because the HP ScanJet 5100C scanner software is not compatible with Windows 98.

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RESOLUTION

To resolve this issue, contact Hewlett Packard to obtain an update to address this issue.

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MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

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APPLIES TO
•Microsoft Windows 98 Standard Edition

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Keywords: 
kb3rdparty kberrmsg kbhardware kbprb KB188865

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