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Hyperlinks May Not Work with Microsoft NDS Client

Article ID:192332
Last Review:January 23, 2007
Revision:1.2
This article was previously published under Q192332

SYMPTOMS

An embedded hyperlink that points to an object on a Novell NetWare 4.xx server may not work. The error message you receive varies depending on which program is used to create the document containing the hyperlink. If Microsoft WordPad is used, the error message may be as follows:
Failed to create the object. Make sure the application is entered in the system registry.


If Microsoft Word or Microsoft Excel is used, the error message may be:
Cannot open the specified file.

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CAUSE

This behavior can occur if the Microsoft Client for NetWare Directory Services (NDS) is installed and the file being linked is located on a NetWare 4.xx server running NDS. Windows 95 and Windows 98 treat the NDS and Bindery systems as separate file systems. Network Neighborhood displays both the server and an NDS tree that represent the two file systems. To create a hyperlink to a document you must point to the appropriate file system. Mapped drives do not fully implement the NDS file system.

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RESOLUTION

To resolve this issue, the path to the object being linked must use a Universal Naming Convention (UNC) path traversing the NDS tree to the target file.

Using Microsoft WordPad:

1.On the Insert menu, click Object.
2.Click Create From File.
3.Click the Link check box to select it.
4.Click Browse.
5.In the Look In box, click Network Neighborhood.
6.Locate the folder, not the server name, containing the object.
7.Double-click the object.
8.Click OK.

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STATUS

Microsoft has confirmed this to be a problem in Windows 95 and Windows 98.

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APPLIES TO
Microsoft Windows 98 Standard Edition
Microsoft Windows 95

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Keywords: 
kb3rdpartynetclient kbenv kberrmsg kbprb KB192332

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