Help and Support
 

powered byLive Search

NetMeeting Cannot Run When You Are Running a DVD-ROM Program

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Article ID:232813
Last Review:January 24, 2007
Revision:1.1
This article was previously published under Q232813

SYMPTOMS

When you join a Microsoft NetMeeting conference and play a DVD-ROM disk simultaneously, you may receive the following error message:
DVD Player has encountered a Macrovision violation and cannot play this media. Please try a different media, or contact your system manufacturer.

Back to the top

CAUSE

This issue can occur because NetMeeting and DVD-ROM decoding solutions use some of the same resources.

Back to the top

RESOLUTION

To work around this issue, do not run NetMeeting while you are using a DVD-ROM program.

Back to the top

WORKAROUND

The following text describes how to eliminate the DVD error described in this article:
1.Click the Start button, point to Settings, and click Control Panel.
2.The Control Panel window appears.
3.Double-click the Add/Remove Programs icon.
4.The Add/Remove Programs Properties window appears.
5.Scroll-down and click PC Friendly and then click the Add/Remove button.
6.Follow the on-screen instructions to uninstall the PC Friendly software.
7.Insert a DVD and start the Cinemaster DVD program.
8.When the message prompting to choose this player as the default, click yes.
9.Click the Play button and the movie will play.

Back to the top


APPLIES TO
Microsoft Windows 98 Second Edition

Back to the top

Keywords: 
kberrmsg kbhardware kbprb KB232813

Back to the top

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.