Windows 98 Second Edition May Not Shut Down or Restart in MS-DOS Mode
This article was previously published under Q232915 SYMPTOMS
After you install Windows 98 Second Edition, you may not be able to use the Shut down or Restart in MS-DOS mode options successfully.
NOTE: If your computer is configured to use multiple monitor support, you may be able to shut down properly. CAUSE
This issue can occur if your video adapter requires an interrupt request (IRQ) in MS-DOS mode, but your computer's BIOS does not assign one to it.
Windows 98 Second Edition includes updates for Advanced Configuration and Power Interface (ACPI), OnNow, and Advanced Power Management (APM) and may require the latest BIOS upgrade. RESOLUTION
To resolve this behavior, use one of the following resolutions:
STATUSMicrosoft has confirmed that this is a problem in Windows 98 Second Edition.
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