When you click Configure Server Extensions from the Task menu in the IIS Microsoft Management Console (MMC), the Server Extensions Configuration Wizard never starts and you are unable to install the FrontPage Server Extensions. The problem occurs for any virtual server where you attempt to install the Server Extensions.

This behavior occurs if there is no local path specified on the Home Directory tab of the default Web site.

To resolve the problem, do the following:

1. Click Start, point to Programs, point to Windows NT 4.0 Option Pack, point to Microsoft Internet Information server, and click Internet Service Manager. This will open the MMC.
2. Click the plus sign ( + ) next to the Computer Name and click Default Web Site.
3. Right-click Default Web Site and click Properties.
4. Click the Home Directory tab.
5. For Local Path, click the Browse button and point to the content directory location for this Virtual Server. IIS sets the default location to C:\inetpub\wwwroot during the install of IIS. Your content directory for the Default Web Site may be different.
6. Click Apply and click OK.

To install the FrontPage 2000 Server Extensions using the Server Extensions Configuration Wizard, the Server Extensions require that the IIS instance /LM/W3SVC/1, usually associated with Default Web Site, be configured with a Local Path and be in working order.

If the Default Web Site was renamed and you are unsure which site it is, you can use the steps in the article listed below to locate the instance /LM/W3SVC/1.

For additional information, see the following article or articles in the Microsoft Knowledge Base: