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Err Msg: Solitaire Caused General Protection Fault in Module Sol.exe

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Article ID:234430
Last Review:January 24, 2007
Revision:1.2
This article was previously published under Q234430
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 (http://support.microsoft.com/kb/315854/EN-US/) Windows 98 and Windows Me Error Message Resource Center

SYMPTOMS

When you attempt to start Solitaire in Windows 98, the following or similar error message may appear:
Solitaire caused General Protection Fault in module Sol.exe
-or-
SOL has caused a General Protection Fault in Module SOL.EXE.

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CAUSE

This issue may be caused by an incompatibility between Solitaire and third-party Instant Messenger program files. This issue has been know to occur when America Online Instant Messenger version 2.0, or Yahoo Messenger is installed on your computer.

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RESOLUTION

To resolve this issue with America Online Instant Messenger version 2.0, install America Online Instant Messenger version 3.0 or later.

To work around this issue, delete the shortcut in the Startup folder for America Online Instant Messenger or Yahoo Messenger:
1.Right-click Start, and then click Explore.
2.Double-click the Programs folder, and then double-click the StartUp folder.
3.In the right pane, right-click the shortcut you want to remove, and then click Delete.

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MORE INFORMATION

This issue occurs whether you install Solitaire from the CD-ROM or the Web.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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APPLIES TO
•Microsoft Windows 98 Standard Edition

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Keywords: 
kb3rdparty kberrmsg kbgpf kbprb KB234430

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