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Error Message While Installing Year 2000 Resource CD-ROM

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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Article ID:249650
Last Review:November 15, 2006
Revision:1.1
This article was previously published under Q249650

SYMPTOMS

When you attempt to install the Microsoft Windows 95 Year 2000 Update from the Microsoft Year 2000 Resource CD-ROM, you may receive the following error message:
An error has occurred copying command.w95.

Ensure that the location specified below is correct, or change it and insert '(Unknown)' in the device you specify.

Copy files from:
C:\WINDOWS\TEMP\IXP000.TMP
If you click Details, you receive the following error message:
The following error occurred: "The directory name is invalid."(error #267).

Source File: C:\WINDOWS\TEMP\IXP000.TMP\COMMAND.W95
Destination file: C:\WINDOWS\OPTIONS\CABS\COMMAND.COM
If you click OK, the messages are repeated. If you click Cancel, Setup continues.

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CAUSE

This error message can occur if the C:\Windows\Options folder contains a file named Cabs.

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RESOLUTION

To resolve this issue:
1.Rename the Cabs file in the C:\Windows\Options folder to "Cab".

For information about how to rename files, click Start, click Help, click the Index tab, type renaming, and then double-click the Renaming Files topic.
2.Create a new folder named Cabs in the C:\Windows\Options folder.

For information about how to create a new folder, click Start, click Help, click the Index tab, type create, and then double-click the Creating a Folder topic.
3.Reinstall the Windows 95 Year 2000 Update.

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APPLIES TO
•Microsoft Windows 95

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Keywords: 
kberrmsg kbprb kbsetup KB249650

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