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Error Message: SU991010: Setup Was Unable to Continue

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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Article ID:250683
Last Review:January 27, 2007
Revision:1.1
This article was previously published under Q250683

SYMPTOMS

When you are installing Windows 98 Second Edition, you may receive the following error after you see the "Setup is preparing the Windows Setup wizard" message:
SU991010

Setup was unable to continue. Quit running setup and try running the install from DOS. 0X3F2

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CAUSE

This error message indicates an error reading the hard disk (a locked disk). You may be running antivirus software or a disk utility that does not allow write access to the hard disk.

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RESOLUTION

To resolve this issue, disable your antivirus or disk utility program, boot your computer with the Windows Startup disk, and then run Setup again.

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APPLIES TO
•Microsoft Windows 98 Second Edition

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Keywords: 
kberrmsg kbprb kbsetup KB250683

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